Messages that wait for hours
Customers write while you're attending someone or after closing time. By the time you reply, many have booked somewhere else.
With Chatify: every message gets an answer in seconds, any hour of the day.
AI booking assistant for optical stores
Your optical store books appointments on WhatsApp, even while you sleep.
Chatify answers your customers on WhatsApp, finds a time that works and books eye exams, contact lens fittings and repairs straight into your agenda.
[STORE NAME]Booking assistant
Hi! I'd like to book an eye examHi! I can help. I have Monday at 9:30 or 11:00. Which works better for you?9:30 works greatCan I get your full name?Lucía FernándezAll set, Lucía! Eye exam on Monday 2 Nov at 9:30. See you then.
New appointmentConfirmedLucía FernándezEye exam · Mon 2 Nov · 09:30
What it solves
Booking by chat shouldn't take your team away from patients.
Customers want to book where they already talk: WhatsApp. Answering every message by hand doesn't scale.
Endless back-and-forth
"Do you have Tuesday?" "Only afternoons." Agreeing on a time by chat takes many messages and leads to double bookings.
With Chatify: the assistant only offers times that are really free.
Bookings scattered everywhere
Some in a notebook, some in a chat, some in a spreadsheet. Nobody has the full picture of the day.
With Chatify: every appointment lands in one panel.
How it works
From "hi" to a confirmed appointment, in one conversation.
- 01
The customer writes
They message your store's WhatsApp number, like they always do.
- 02
The assistant asks what's needed
Name, service and preferred day, in a natural conversation, while it checks your real availability.
- 03
The appointment is booked
It's confirmed right in the chat, so the customer leaves with a date and time.
- 04
Your team sees it
It shows up in the Chatify panel, ready to confirm, reschedule or cancel.
Features
Built for how optical stores work.
Real availability
It only offers free slots per professional, so nothing gets double booked.
Panel for your team
Create, edit, confirm or cancel appointments, filter by status and search customers.
Conversation summary
Before the customer walks in, you see a summary of what they asked for in the chat.
Spanish and English
The assistant replies in your customer's language, and the panel works in both.
What we handle
You run your store. We take care of the rest.
No servers, no technical setup, no paperwork. Everything behind the assistant is on us.
Personal data compliance
We comply with personal data protection regulations, for you and for your customers.
Built to security standards
We build and run the service following recognized security standards, so your information stays protected.
Meta account setup
We set up and connect your WhatsApp Business account on Meta, so you skip the technical steps.
The right AI model
We choose, configure and connect the right AI model, so everything just works without you worrying about it.
Available 24/7
The assistant answers around the clock, every day, and we monitor the service to keep it running.
Support when you need it
If something isn't working or you have a question, our team is here to help.
Pricing
A plan for every store size.
Monthly subscription, no setup fee. Change or cancel your plan whenever you need.
Basic
For a single store getting started with WhatsApp bookings.
US$27/ month
Billed monthlyMonthly limits
- Up to 150 booked appointments
- Up to 500 WhatsApp conversations
- Up to 10 million AI tokens
Includes:
- 1 location and 1 WhatsApp number
- Appointments panel for up to 2 staff users
- Email support
Professional
For stores with several professionals and a busy agenda.
US$79/ month
Billed monthlyMonthly limits
- Up to 600 booked appointments
- Up to 2,000 WhatsApp conversations
- Up to 40 million AI tokens
Everything in Basic, plus:
- Up to 10 staff users
- Conversation summary per customer
- Priority support
Multi-store
For chains and high-volume stores.
Custom
Quoted on your volumeMonthly volume
- 600+ booked appointments
- 2,000+ WhatsApp conversations
- 40+ million AI tokens
Everything in Professional, plus:
- Several locations, one WhatsApp number each
- Unlimited staff users
- Dedicated onboarding
Prices in US dollars, taxes not included. An appointment counts when the booking is confirmed.
Let WhatsApp take the bookings. You take care of your patients.
We'll show you Chatify working with your services and schedule in a 20-minute call.